Do you ship to my country?

Yes, we ship worldwide.

What forms of payment do you accept?

We accept PayPal or international credit cards through PayPal

What is the default currency?

The default currency is USD. However, it is possible for you to pay via Korean bank transfer.

Is there domestic shipping fee?

If you are ordering from an online store you will have to pay 2500~3000krw for domestic shipping fee. However, there will be no domestic shipping fee if your order meets minimum requirement for free shipping.

How long does domestic shipping take?

It usually takes 2~3 working days. However, if a product is out of stock, it may longer.

How much does shipping cost?

Please check the shipping section on the website.

Can you help me find certain products?

Yes, we can help you find any products that are available in Korea.

How do I cancel my order?

You can cancel your order before we have ordered your products by contacting us through chat or email. If you want to cancel your order after we have ordered your product, we will have to follow the return policy provided by the shop or the seller. Please contact us for cancellation fees and domestic shipping for returns.

How do I add more product to my order?

To add more product to your order, please submit another order form through the website and be sure to leave additional note saying it is an addition to an existing order.

When will  you ship out my order?

Once all your products arrive at the office, we  will ship your package out in 1-2 business days.

Will I be charged a customs duties and/or taxes?

Please note that we are not responsible for any customs duties and/or taxes. So please check the relevant custom regulations for your country before ordering.

Can you undervalue my package?

Yes we can, but only under your request. Please let us know the exact value in USD you want us to write.

Can you mark my package as a gift?

Yes, we mark every package as a gift.

What if my order gets lost or damaged during delivery?

If there are any issues concerning the delivery, please contact us immediately at boyahshop@gmail.com. We will solve the problem as soon as possible.

Can I submit my order by sending you a direct message on Instagram?

Yes, please DM me on Instagram @boyahshopkr

 

If you have any questions, please contact me via

Email: boyahshop@gmail.com

Instagram: @boyahshopkr